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Delete your Tactiq account

Last updated: 7 August 2026

There are two ways to delete your account and the personal data linked to it. You do not need to be logged in to read this page.

Before you start: do you own a club?

How to Delete Your Tactiq Account
 

Warning: Deleting your account permanently removes your access and personal profile. This action cannot be undone.
 

Steps:
 

  1. Open Tactiq and tap the Profile tab at the bottom of the screen.

  2. Under ACCOUNT, tap Account (the row labelled "Email, password & name").

  3. Scroll to the bottom of the page to the DELETE ACCOUNT section.

  4. Confirm your identity:

    • Email & password sign-in: type your current password in the "Confirm your password" box.

    • Google sign-in: skip this step — no password needed.

  5. Tap Delete my account.

  6. When the confirmation appears, tap Delete to confirm.

Option 1: delete in the app, fastest

Deleting your account permanently removes your access and your personal profile. This cannot be undone.

1. Open Tactiq and tap the Profile tab at the bottom of the screen.
2. Under ACCOUNT, tap Account, the row labelled "Email, password & name".
3. Scroll to the bottom of the page to the DELETE ACCOUNT section.
4. Confirm who you are. If you signed in with email and password, type your current password in the "Confirm your password" box. If you signed in with Google or Apple, skip this step, no password needed.
5. Tap Delete my account.
6. When the confirmation appears, tap Delete.

Option 2: request deletion by email

If you cannot get into the app, email tactiqclub@gmail.com from the address on your account. Include the email address on the account so we can verify it is you. We will action it within 30 days of verifying your identity.

Deleting a child's account

If a club admin has linked you to a child as their guardian, you can delete the child's account using either option above. You can also ask us at any time to review or remove a child's personal data without deleting your own account. Email tactiqclub@gmail.com.

What gets deleted
    As soon as you confirm, we anonymise your account. Specifically we:

    • replace your name and email address so they no longer identify you
    • destroy your password, your push notification token and your calendar link
    • disconnect your Google and Apple sign-in
    • remove you from your club, your teams, every squad and every conversation
    • delete your availability responses, your notifications and any guardian links

    Your access ends immediately and you cannot sign back in.
What stays, and why

Some records belong to your club as much as to you, and deleting them would break other members' history. These stay, but they are no longer linked to your name or email address:

• Messages you sent remain in club and team threads, shown as from a deleted user
• Payment requests and their status, because your club needs them for its accounts
• Match results, appearances and statistics recorded against you
• Disciplinary records such as cards and suspensions
• Reports and moderation decisions, which we keep so repeat behaviour stays visible

Card and payment details. We never store card numbers. Payment and transaction records are held by Stripe, our payment provider, which keeps them as long as it must for tax, accounting and fraud prevention.

Backups. Data can persist in a backup.

How long it takes

Deletion of your account and profile happens immediately, not after a delay. Your access ends the moment you confirm. Email requests are actioned within 30 days of us verifying who you are.

Questions

Email tactiqclub@gmail.com. See also our Privacy Policy.

Final line: © 2026 Tactiq

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