Delete your Tactiq account

Last updated: 17 September 2026

There are two ways to delete your account and the personal data linked to it. You do not need to be logged in to read this page.

Before you start: do you own a club?
If you own a club, transfer ownership to another admin or delete the club first. Deleting your account while you still own a club would leave the club without an owner.

Warning: Deleting your account permanently removes your access and personal profile. This cannot be undone.

Option 1: delete in the app (fastest)
1. Open Tactiq and tap the Profile tab at the bottom of the screen.
2. Under ACCOUNT, tap Account (the row labelled "Email, password & name").
3. Scroll to the bottom of the page to the DELETE ACCOUNT section.
4. Confirm your identity:
- Email and password sign-in: type your current password in the "Confirm your password" box.
- Google or Apple sign-in: skip this step. No password needed.
5. Tap Delete my account.
6. When the confirmation appears, tap Delete to confirm.

Option 2: request deletion by email
If you cannot get into the app, email tactiqclub@gmail.com from the address on your account. Include the email address on the account so we can verify it is you. We will action it within 30 days of verifying your identity.

Deleting a child's account
If a club admin has linked you to a child as their guardian, you can delete the child's account using either option above. You can also ask us at any time to review or remove a child's personal data without deleting your own account. Email tactiqclub@gmail.com.

What gets deleted
As soon as you confirm, we anonymise your account. We:
• replace your name and email address so they no longer identify you
• destroy your password, your push notification token and your calendar link
• disconnect your Google and Apple sign-in
• remove you from your club, your teams, every squad and every conversation
• delete your availability responses, your notifications and any guardian links

Your access ends immediately and you cannot sign back in.

What stays, and why
Some records belong to your club as much as to you, and deleting them would break other members' history. These stay, but they are no longer linked to your name or email address:
• Messages you sent remain in club and team threads, shown as from a deleted user
• Payment requests and their status, because your club needs them for its accounts
• Match results, appearances and statistics recorded against you
• Disciplinary records such as cards and suspensions
• Reports and moderation decisions, which we keep so repeat behaviour stays visible

Card and payment details. We never store card numbers. Payment and transaction records are held by Stripe, our payment provider, which keeps them as long as it must for tax, accounting and fraud prevention.

Backups. Deleted account data can remain in encrypted backups for up to 30 days, then is purged.

How long it takes
Deletion of your account and profile happens immediately when you confirm in the app. Email requests are actioned within 30 days of us verifying who you are.

Questions
Email tactiqclub@gmail.com. See also our Privacy Policy: https://www.tactiqclub.com/privacy-policy

© 2026 Tactiq Club